Privacy policy

Last updated: 26 October 2026

This privacy policy explains how SIA "ŠARNAS" processes personal data when you visit sharnas.lv or contact us. We process data in line with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Latvian law. This is a translation of the Latvian version, which prevails.

1. Controller

SIA "ŠARNAS"
Registration No.: 43603017606
Address: Sudrabu Edžus iela 9a, Jelgava, LV-3001
E-mail: sharnas@inbox.lv
Phone: +371 27080847

For any question about data processing, write to sharnas@inbox.lv.

2. What data we process

  • Form data: name, phone, e-mail, the service you are interested in and your message, as entered in the contact form. You provide it yourself so that we can reply.
  • Reviews: the name, rating and review text you send through the review form. Approved reviews are published on the site under the name you give.
  • Chat: the messages you write in the chat window, and your e-mail address if you give it, so that we can reply.
  • Correspondence: e-mails, calls and messages you send us, and our replies.
  • Technical data: server logs briefly keep the IP address, browser data and request time to keep the site secure.

3. Why and on what basis

  • To answer your enquiry and prepare an offer — steps taken at your request before entering into a contract (GDPR Art. 6(1)(b)) and our legitimate interest in replying (Art. 6(1)(f)).
  • Performing a contract and accounting, if we agree on work — contract (b) and legal obligation (c).
  • Website security and operation — our legitimate interest (f).
  • Publishing reviews — your consent (a), which you can withdraw at any time.

4. Cookies and statistics

The site uses only cookies needed for it to work and to protect its forms. We count visits with a statistics tool that uses no cookies and does not identify visitors (data is aggregated). We currently use no marketing or tracking tools. If that changes, we will ask for your consent first and update this policy.

5. Who else can access the data

We do not sell data. The following service providers process it on our behalf (processors):

  • SIA "DK Global Network" (SiteLab) — website development and maintenance;
  • Microsoft Azure — hosting and data storage (EU data centres);
  • Azure Communication Services — delivery of form notification e-mails;
  • our e-mail provider, where we receive messages.

We may disclose data to public authorities where the law requires it. If a provider processes data outside the EU/EEA, this happens only with the safeguards the GDPR requires (for example, EU standard contractual clauses).

6. How long we keep it

  • Enquiries and correspondence — as long as needed to reply and keep in touch, usually no longer than 24 months.
  • Contract and accounting documents — as long as the Latvian Accounting Law requires.
  • Published reviews — while they are on the site, or until you withdraw consent.
  • Server logs — briefly, for security.

After that, data is deleted or anonymised.

7. Your rights

You have the right to access your data and get a copy, correct inaccurate data, ask for it to be erased, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time (this does not affect processing done before). Write to sharnas@inbox.lv — we reply within one month.

8. Complaints

If you believe your data is processed unlawfully, you can contact the Data State Inspectorate of Latvia (Datu valsts inspekcija): Elijas iela 17, Rīga, LV-1050, pasts@dvi.gov.lv, www.dvi.gov.lv.

9. Changes

We may update this policy. The current version is always on this page.